AGRICULTURE ENVIRONMENT & ECOSYSTEMS LIMITED (“the Company”, “We”, “Us”, or “Our”) operates the Agrenes mobile and web application (“Service”).

This Privacy Policy explains how We collect, use, disclose, store, and protect Your personal information when You access or use the Service. It also explains Your rights and choices regarding Your data.

By accessing or using the Service, You acknowledge that You have read, understood, and agreed to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

• Account – A unique user profile created to access the Service.
• Application – Agrenes software provided by the Company.
• Company – AGRICULTURE ENVIRONMENT & ECOSYSTEMS LIMITED, Plot 125, Ndeeba Kabowa – Diniya Suuna Road.
• Country – Uganda.
• Device – Any device capable of accessing the Service.
• Personal Data – Any information relating to an identifiable person.
• Service – The Agrenes Application.
• Service Provider – Third parties processing data on Our behalf.
• Usage Data – Automatically collected data relating to Service use.
• You – The individual or legal entity using the Service.

2. Information We Collect

2.1 Personal Data

While using the Service, We may request information that can identify You or allow Us to communicate with You, including but not limited to:

• Email address
• First and last name
• Phone number
• Account credentials

2.2 Usage & Technical Data

Usage Data is collected automatically and may include:

• IP address
• Device identifiers
• Operating system and browser type
• Access times and pages viewed
• Crash logs and diagnostic data

3. Legal Basis for Processing

We process Personal Data under one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. How We Use Your Information

• To provide, operate, and maintain the Service
• To authenticate users and manage accounts
• To process transactions and service requests
• To send updates, alerts, and notifications
• To improve performance and user experience
• To prevent fraud and abuse
• To comply with regulatory requirements

5. Data Sharing & Disclosure

Your information may be shared:

• With Service Providers under confidentiality agreements
• With affiliates and strategic partners
• During mergers, acquisitions, or asset transfers
• When required by law or government authorities
• With Your explicit consent

6. Data Retention

We retain Personal Data only as long as necessary for the purposes described or as required by law. Usage Data is typically retained for shorter periods unless required for security or analytics.

7. Data Security

We implement technical and organizational measures including encryption, access controls, and secure storage to protect Your data. However, no system is completely secure.

8. Your Data Protection Rights

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion
• Right to withdraw consent
• Right to object to processing

9. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.